Terms of Service

These Terms of Service govern your access to and use of MuscleMonkeySupplements.com (the “Website”) and any purchases made through the Website. The Website is owned and operated by Muscle Monkey Supplements LLC (“Muscle Monkey,” “we,” “us,” or “our”).

By accessing the Website or placing an order, you agree to these Terms of Service and the policies incorporated into them. If you do not agree, do not use the Website or place an order.

Eligibility

You must be at least 18 years old to use the Website or purchase products from us.

By using the Website or placing an order, you represent that you are at least 18 years old and legally capable of entering into a binding agreement.

Website Use

You may use the Website only for lawful purposes and in accordance with these Terms of Service.

You must not:

• Use the Website or its content for an unlawful or fraudulent purpose;
• Attempt to gain unauthorized access to the Website, customer accounts, systems, or networks;
• Introduce viruses, malicious code, or other harmful material;
• Interfere with the Website’s operation or security;
• Use automated systems to scrape, copy, or collect Website content without written permission;
• Misrepresent your identity, payment information, billing information, or shipping information;
• Place fraudulent orders or engage in payment fraud, chargeback abuse, return abuse, or other policy misuse;
• Infringe the intellectual-property or legal rights of Muscle Monkey Supplements LLC or another party; or
• Use the Website in any manner that violates applicable law.

We may restrict or terminate access to the Website when we reasonably believe these Terms have been violated.

Customer Accounts

Some Website features may allow or require customers to create an account.

You are responsible for providing accurate account information, maintaining the confidentiality of your login credentials, and restricting access to your account. You are responsible for activity conducted through your account unless prohibited by applicable law.

You must promptly notify us at MuscleMonkey100@outlook.com if you believe your account has been accessed or used without authorization.

We may suspend or close an account when reasonably necessary to protect the customer, the Website, Muscle Monkey Supplements LLC, or another party, or when we reasonably believe the account is being used unlawfully or in violation of these Terms.

Product Information

We make reasonable efforts to display accurate product descriptions, ingredients, images, colors, quantities, sizes, prices, and availability. Actual product appearance may vary slightly because of screen settings, packaging updates, manufacturing changes, or other reasonable variations.

Customers must review the product label, ingredients, allergen information, warnings, directions, and serving instructions before purchasing or using a product.

Product descriptions and other Website content may be corrected or updated without notice. We may discontinue a product or limit its availability at any time.

If Website information conflicts with information printed on the product label, customers should follow the product label and contact us before using the product if clarification is needed.

Supplement and Health Disclaimer

Information provided through the Website is for general informational purposes only. It is not medical advice and is not a substitute for advice, diagnosis, or treatment from a qualified healthcare professional.

Dietary supplements sold through the Website are not intended to diagnose, treat, cure, or prevent any disease.

Individual experiences and results may vary. We do not guarantee specific health, fitness, performance, weight, strength, energy, or other results from using any product.

Customers should consult a qualified healthcare professional before using a dietary supplement, especially if they:

• Are pregnant or nursing;
• Are taking prescription or over-the-counter medication;
• Have a medical condition;
• Have allergies or dietary restrictions;
• Are preparing for surgery; or
• Have questions about whether a product is appropriate for them.

Customers are responsible for using products only as directed and for reviewing all product warnings and instructions. Discontinue use and seek appropriate medical attention if you experience an adverse reaction or other health concern.

Orders and Acceptance

Submitting an order does not guarantee acceptance. An order is accepted when we confirm and begin processing it.

Customers are responsible for ensuring that all billing, payment, contact, and shipping information is complete and accurate before placing an order.

Orders cannot be changed or canceled after they are placed, except when required by applicable law.

Muscle Monkey Supplements LLC may refuse, limit, or cancel an order when reasonably necessary because of:

• Suspected fraud or unauthorized payment activity;
• Incorrect pricing or product information;
• Inventory shortages or product unavailability;
• Purchase-limit violations;
• Shipping restrictions;
• Suspected resale without written authorization;
• Violation of these Terms or another applicable policy; or
• Other circumstances that reasonably prevent fulfillment.

If we cancel an order after payment has been collected, we will refund the canceled amount to the original payment method.

Prices, Payments, and Taxes

Prices and promotions displayed on the Website may change without notice. The price charged is the price displayed at checkout when the order is placed, subject to correction of clear pricing or listing errors.

Customers agree to provide current, complete, and accurate payment and billing information and represent that they are authorized to use the selected payment method.

Applicable taxes, shipping charges, and other applicable charges may be added as shown at checkout.

Payment transactions may be processed by Shopify or another authorized payment provider. Their services may be governed by additional terms and privacy practices.

Promotions and Discounts

Promotional offers, discount codes, free gifts, bundles, and sale pricing may be subject to stated eligibility requirements, product restrictions, availability, expiration dates, and purchase limits.

We may reject or correct the unauthorized, fraudulent, or unintended use of a promotion or discount.

Returns involving promotional items, free gifts, bundles, multi-item promotions, or discounted sets are governed by the Return and Refund Policy.

Shipping and Delivery

Order processing, shipping charges, estimated delivery times, international shipping, address problems, delayed packages, damaged shipments, and delivered-but-not-received claims are governed by the Muscle Monkey Supplements LLC Shipping Policy.

Shipping and delivery dates are estimates unless expressly stated otherwise. Carrier delays, customs processing, weather, service interruptions, incorrect address information, and other circumstances outside our reasonable control may affect delivery.

International customers are responsible for complying with applicable import requirements and paying customs duties, import taxes, brokerage fees, and similar charges.

Returns and Refunds

All returns, refunds, final-sale items, damaged or incorrect product claims, return authorizations, restocking fees, exchanges, promotional items, refused orders, and return-to-sender orders are governed by the Muscle Monkey Supplements LLC Return and Refund Policy.

A return must receive authorization before it is sent. The return destination is provided only through approved return instructions. Merchandise must not be sent to an address that has not been specifically provided for an authorized return.

Resale

Products may be purchased for resale only by resellers who have received prior written approval from Muscle Monkey Supplements LLC.

Approval to resell products does not authorize a reseller to:

• Claim to be an employee, agent, partner, representative, or affiliate of Muscle Monkey Supplements LLC;
• Make medical, disease, performance, or product claims that we have not authorized in writing;
• Alter, remove, obscure, or replace product labels, safety information, lot information, expiration information, or packaging;
• Use our trademarks, branding, product images, or copyrighted materials except as expressly authorized in writing; or
• Sell expired, opened, altered, damaged, counterfeit, or improperly stored products.

We may withdraw reseller approval when reasonably necessary because of policy violations, misleading claims, unlawful conduct, product-safety concerns, brand misuse, or other material noncompliance.

Any separate written reseller agreement controls if it conflicts with this section.

Intellectual Property

The Website and its content—including names, logos, branding, product names, text, graphics, photographs, designs, page layouts, and other materials—are owned by or licensed to Muscle Monkey Supplements LLC and are protected by applicable intellectual-property laws.

You may access and use Website content for personal, lawful, noncommercial purposes. No content may be copied, reproduced, modified, distributed, sold, licensed, published, or commercially used without prior written permission, except as allowed by applicable law.

No provision of these Terms transfers ownership of any intellectual property to a customer or Website visitor.

Third-Party Services and Links

The Website may rely on or contain links to services operated by third parties, including Shopify, payment processors, fulfillment providers, carriers, analytics providers, and social-media platforms.

We do not control third-party websites or services and are not responsible for their independent content, availability, security, terms, or privacy practices. Use of a third-party service may be governed by that provider’s own terms and policies.

A link or integration does not necessarily mean that Muscle Monkey Supplements LLC endorses the third party or all content, products, or services it provides.

Privacy

The collection, use, disclosure, and protection of personal information are governed by the Muscle Monkey Supplements LLC Privacy Policy.

By using the Website, you acknowledge that information may be processed as described in that policy and by service providers necessary to operate the Website, process payments, fulfill orders, and provide customer support.

Website Availability and Accuracy

We may update, suspend, restrict, or discontinue any part of the Website when reasonably necessary.

We do not guarantee that the Website will always be available, uninterrupted, secure, or error-free. We may correct errors, inaccuracies, or omissions and update information without notice.

Nothing in this section limits obligations or customer rights that cannot legally be excluded.

Disclaimer of Warranties

To the fullest extent permitted by applicable law, the Website and its content are provided on an “as available” basis without warranties not expressly stated in these Terms or required by law.

We do not warrant that Website access will be uninterrupted or error-free or that every Website description, image, or other item of content will be completely free from minor inaccuracies.

This disclaimer does not exclude any express product warranty, statutory warranty, or consumer right that cannot legally be waived.

Limitation of Liability

To the fullest extent permitted by applicable law, Muscle Monkey Supplements LLC will not be liable for indirect, incidental, special, punitive, or consequential damages arising from the use of or inability to use the Website or products purchased through it.

Muscle Monkey Supplements LLC is not responsible for loss or damage caused by:

• Use of a product contrary to its label, directions, or warnings;
• Failure to review disclosed ingredients, allergens, directions, or warnings;
• Unauthorized alteration, relabeling, resale, storage, or use of a product;
• Customer-provided billing or shipping errors;
• Third-party websites or services outside our reasonable control; or
• Events outside our reasonable control.

Nothing in these Terms excludes or limits liability when doing so would be prohibited by applicable law, including liability that cannot legally be waived or limited.

Indemnification

To the fullest extent permitted by applicable law, you agree to indemnify and hold harmless Muscle Monkey Supplements LLC from third-party claims, losses, liabilities, and reasonable costs arising from your unlawful use of the Website, violation of these Terms, infringement of another party’s rights, unauthorized resale activity, or unauthorized product or medical claims.

This section does not require a consumer to indemnify Muscle Monkey Supplements LLC for the company’s own unlawful conduct, negligence, or obligations that cannot legally be transferred.

Policy Violations, Fraud, and Abuse

We may deny service, restrict Website access, close an account, refuse future orders, or take other reasonable action when there is evidence of fraud, payment abuse, chargeback abuse, return abuse, unauthorized resale, security threats, or material violations of these Terms or another applicable policy.

Any action taken under this section remains subject to applicable law.

Governing Law and Venue

These Terms and any dispute arising from the Website or a purchase are governed by the laws of the State of Tennessee, without regard to conflict-of-law principles.

Unless applicable consumer law requires otherwise, legal proceedings must be brought in an appropriate state or federal court with jurisdiction over Davidson County, Tennessee.

Nothing in this section deprives a consumer of protections or remedies that legally cannot be waived.

Changes to These Terms

We may update these Terms to reflect changes in law, business operations, Website features, products, or policies.

The Terms in effect when an order is placed govern that purchase. Updated Terms apply to later Website use and later purchases after they are posted.

Severability

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law or separated from the remaining provisions. The remaining provisions will continue in effect.

No Waiver

Failure to enforce a provision of these Terms does not waive the right to enforce that provision later.

Entire Agreement

These Terms, together with the Privacy Policy, Shipping Policy, Return and Refund Policy, Contact Information, and any other policies or terms expressly presented at checkout, form the agreement between the customer and Muscle Monkey Supplements LLC concerning use of the Website and purchases made through it.

If these Terms conflict with a more specific store policy concerning the same subject, the more specific policy controls.

Contact

Questions about these Terms may be sent to:

Muscle Monkey Supplements LLC
Website: MuscleMonkeySupplements.com
Email: MuscleMonkey100@outlook.com